Jill D. Austin Biography


Most recently as VP of Global Marketing for Nortel Networks, Jill was a prime player in developing strategic relationships with partners such as Level (3) Communications. Jill's distinguished talents in marketing, designing and deploying innovation strategies have earned her respect among peers and customers alike.

As a corporate executive, she has carried international responsibility for product sales and marketing, was the officer in charge of Nortel's "voice of the customer initiative", led the company's Future First breakthrough program, and together with Harvard's Clayton Christensen, convened the 2000 summit on disruptive technology.

In 1998 she sponsored and hosted a lead user workshop convening representatives from banking, software development, food and beverage, transportation and Internet service providers to educe a working model of the fully connected business of the future. The intent was to identify the conditions under which a million dollar company might effectively access and employ the technology backbone of a billion dollar business.

Two years previously, she organized a physical and virtual major customer program for Nortel as a vehicle for carrying out mutual adjustments all along the value chain. This program involved suppliers, contractors, distributors, customers and in some instances the customer's customer in the interest of rapidly deploying industry developments at one end of the continuum and technology breakthroughs at the other.

Earlier in her career, with P&L marketing responsibility for the number one selling small business telephone system in the world, she oversaw programs that more than tripled sales.

Jill holds an MBA from Vanderbilt University and a degree in Radio, TV, Motion Pictures and Music from University of North Carolina at Chapel Hill.