· Delivered keynote address on "Business as Unusual" to association members of industry under siege by international competitors and disruptive technology.

· Opened Senior Executive retreat for auto manufacturer with remarks on "Leading Change, Living with Change" following news of pending acquisition by larger global competitor.

· Presented "Seven Lessons in Strategy" to Leadership Forum for major Pharmaceutical firm facing patent expiration in key branded product and commercial disappointment on introduction of generic.

· Conducted management development program for top-50 bank holding company using mission-critical "stretch assignments" to high-potentials. Business performance rivaled that of core lines within 36 months; next generation of business unit leadership identified.

· Developed Consulting Skills School "curriculum" for market leader in computing with team of colleagues; trained 2000 plus representatives throughout sales force in workshops around country.

Strategy

· Assisted chemical company general manager with strategy to leverage other functions and divisions, doubling income and gross margins and simultaneously boosting new product sales from 5% to 35% of revenues over six quarters.

· Counseled leadership team of a software firm regarding the repositioning of their company and the conversion of their distribution strategy to the Internet. Plan resulted in an infusion five times current sales within ten months.

· Developed strategic planning system for corporate center and five subsidiaries of an industrial products company. Facilitated multiple sessions on business unit synergies, product rationalization and the creation of an enterprise-wide managerial mindset.

· Assisted a technology company in the development of a strategy for surviving "success" with its major customer…an avowed low cost producer with predatory pricing practices.

Business Innovation

· Managed a discovery marketing project for networking company, engaging a diverse group of customers to co-create models for the "ideal connected business".

bEmployed "lead user" methods in the development of a breakthrough concept in hospitality services for a major transportation industry player.

· Partnered with multi-franchise operator in food services in "going to scale" with proprietary productivity system based on point-of-purchase data.

· Conducted "Solving the Innovator's Dilemma" concerning disruptive technology in business communications. Featured Clayton Christensen, author of The Innovator's Dilemma, together with a mix of end-user executives and graduate students.

· In partnership with media firm, pioneered the concept of "mediatation", the use of digital media as an adjunct to the facilitation process. Showcased results with client at the 1999 Organization Development Network.

Organization Development

· Developed cross-cultural team and business plan to manage the incubation period for a successful telephony start-up in Mexico City.

· Managed board development for insurance carrier, calling for their consideration of alternative futures. Resolve elevated focus of governance to policy matters and ultimately, renewed growth.

· Conducted field sales focus groups in the design of a high-end product demonstration center involving CRM technology. Results highlighted at 1999 industry conference in Brussels.

· Directed reorganization of parts manufacturer from warring business units to a design around critical processes. Involved extensive coaching in competencies required for team-based systems.

Executive coaching

· Developed and conducted Career Management Program for exiting executives of Unisys following merger.

· Coached CEO of folding carton business begun by father in adopting leader behaviors needed to reposition company for higher margin, predictable order-rate markets. Revenue growth has exceeded 50% over the last four years.

· Counseled marketing vice president on personal, managerial and career issues throughout decade of tenure with technology firm.

· Developed program on "Five Ways Managers Sabotage Their Lives and Careers" based on To Dream, To Discern, To Decide, a Kipp and Associates practice protocol in executive coaching.

Meeting Design

· Developed series of major account sessions for telecommunications firm involving customers, distributors and contractors in the interest of adapting total offering to the evolving voice/data marketplace.

· Carried out post-merger integration forums for five European food manufacturers. Pattern of intervention involved successively larger constituent groups, culminating in 1800 person "summit".

· Conducted multiple cross-discipline task forces among military medical specialty leadership in the interest of promoting a more collaborative managerial culture consistent with military protocols.

· Designed leadership forum for South American joint venture partners of a North American industrial products company to deal with problems and opportunities associated with falling trade barriers.