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Book
Reviews By Kipp & Associates
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Raving Fans
by: Ken Blanchard
Raving Fans : A Revolutionary Approach to Customer Service
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Blown to bits
by: Philip Evans
Blown to Bitts: How the New Economics of Information Transforms Strategy
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Flight of the Buffalo
by: James A. Belasco, Ralph C. Stayer
Flight of the Buffalo : Soaring to Excellence, Learning to Let Employees Lead
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Defining Moments
by: Joseph L. Badaracco, Jr.
Defining Moments : When Managers Must Choose Between Right and Right
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Leading Minds
by: Howard Gardner
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Terms of Engagement
by: Richard Axelrod
A great book by a great friend, a valued mentor and an important role model.
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Managing Crises Before They Happen
by: Ian Mitroff
Probably Required Reading
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The Innovator's Dilemma
By: Clayton M. Christensen
For more information about and how to purchase this book.
Click the Further Information link below.
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What do the Honda Supercub, Intel's 8088 processor, and hydraulic excavators have in common? They are all examples of disruptive technologies that helped to redefine the competitive landscape of their respective markets.
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