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Book
Reviews By Kipp & Associates
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The Innovator's Dilemma
by: Clayton M. Christensen
When new technologies cause great firms to fail
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Raving Fans
by: Ken Blanchard
Raving Fans : A Revolutionary Approach to Customer Service
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Blown to bits
by: Philip Evans
Blown to Bitts: How the New Economics of Information Transforms Strategy
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Flight of the Buffalo
by: James A. Belasco, Ralph C. Stayer
Flight of the Buffalo : Soaring to Excellence, Learning to Let Employees Lead
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Leading Minds
by: Howard Gardner
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Terms of Engagement
by: Richard Axelrod
A great book by a great friend, a valued mentor and an important role model.
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Managing Crises Before They Happen
by: Ian Mitroff
Probably Required Reading
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Defining Moments
By: Joseph L. Badaracco, Jr.
For more information about and how to purchase this book.
Click the Further Information link below.
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This is a book about work choices and life choices, and the critical points--or defining moments--at which the two become one. It examines the right-versus-right conflicts that every business manager faces and presents an unorthodox yet practical way for managers to think about and resolve them.
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