Book Reviews By Kipp & Associates

The Innovator's Dilemma
by: Clayton M. Christensen
When new technologies cause great firms to fail



Raving Fans
by: Ken Blanchard
Raving Fans : A Revolutionary Approach to Customer Service



Blown to bits
by: Philip Evans
Blown to Bitts: How the New Economics of Information Transforms Strategy



Flight of the Buffalo
by: James A. Belasco, Ralph C. Stayer
Flight of the Buffalo : Soaring to Excellence, Learning to Let Employees Lead



Leading Minds
by: Howard Gardner



Terms of Engagement
by: Richard Axelrod
A great book by a great friend, a valued mentor and an important role model.



Managing Crises Before They Happen
by: Ian Mitroff
Probably Required Reading







Defining Moments
By:
Joseph L. Badaracco, Jr.

For more information about and how to purchase this book. Click the Further Information link below.

This is a book about work choices and life choices, and the critical points--or defining moments--at which the two become one. It examines the right-versus-right conflicts that every business manager faces and presents an unorthodox yet practical way for managers to think about and resolve them.