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Book
Reviews By Kipp & Associates
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The Innovator's Dilemma
by: Clayton M. Christensen
When new technologies cause great firms to fail
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Raving Fans
by: Ken Blanchard
Raving Fans : A Revolutionary Approach to Customer Service
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Flight of the Buffalo
by: James A. Belasco, Ralph C. Stayer
Flight of the Buffalo : Soaring to Excellence, Learning to Let Employees Lead
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Defining Moments
by: Joseph L. Badaracco, Jr.
Defining Moments : When Managers Must Choose Between Right and Right
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Leading Minds
by: Howard Gardner
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Terms of Engagement
by: Richard Axelrod
A great book by a great friend, a valued mentor and an important role model.
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Managing Crises Before They Happen
by: Ian Mitroff
Probably Required Reading
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Blown to bits
By: Philip Evans
For more information about and how to purchase this book.
Click the Further Information link below.
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Philip Evans and Thomas S. Wurster think that the Internet can blow away practically any business, and in Blown to Bits, they examine how the new economy is "deconstructing"
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