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Book
Reviews By Kipp & Associates
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The Innovator's Dilemma
by: Clayton M. Christensen
When new technologies cause great firms to fail
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Raving Fans
by: Ken Blanchard
Raving Fans : A Revolutionary Approach to Customer Service
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Blown to bits
by: Philip Evans
Blown to Bitts: How the New Economics of Information Transforms Strategy
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Flight of the Buffalo
by: James A. Belasco, Ralph C. Stayer
Flight of the Buffalo : Soaring to Excellence, Learning to Let Employees Lead
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Defining Moments
by: Joseph L. Badaracco, Jr.
Defining Moments : When Managers Must Choose Between Right and Right
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Leading Minds
by: Howard Gardner
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Terms of Engagement
by: Richard Axelrod
A great book by a great friend, a valued mentor and an important role model.
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Managing Crises Before They Happen
By: Ian Mitroff
For more information about and how to purchase this book.
Click the Further Information link below.
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In these uncertain times, Mitroff provides some thought-provoking guidance on getting ready to rise to the occasion...whatever that may be. We used it to outline our contingency plan following the events of September 11th.
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